Boost Retention
With Data Analysis
Use advanced data analytics to understand customer behavior and develop effective
retention strategies, ensuring your eCommerce keeps customers engaged and loyal.
We Collect and Enrich Data from All Your Sources
We seamlessly integrate data from your website, CRM, email campaigns, social media, and offline sources into a Customer Data Platform
We Build behavioral profiles to understand your customers
Our algorithms analyze customer interactions to build comprehensive behavioral profiles. We predict future purchase patterns, identify churn risks, and calculate optimal discount levels for each customer.
We create hundreds of Smart Customer Segments
Our machine learning algorithms analyze customer behavior to automatically create and refine intelligent segments. This way we can deliver hyper-targeted marketing campaigns and personalized experiences that resonate with each distinct customer group.
Retention Tactics You've
Never Seen Before
Achieve unparalleled results with our innovative strategies
to boost customer retention and increase revenue.
Collect and Enrich Data
from All Your Sources
Collect, unify, and activate any amount of data from anywhere.
Data activation by RetentionQ
Connect RetentionQ platform to your digital properties, data warehouse, backend systems, GA4 and connect all data sources in one single place.
Comprehensive user profiles
Build an advanced data warehouse with comprehensive user profiles, combining historical data, real-time preferences, and buying behaviors—everything you need to dive deeper and understand your customers better.
Deeply understand your customers
Gain deeper engagement insights.
Holistic Customer Overview
Consolidate first-party data from various sources to gain a comprehensive understanding of real-time and historical preferences, behaviors, conversion probabilities, and cross-channel interactions.
Predictive Customer Analytics
Identify, target, and engage customers based on their predicted purchase likelihood or other valuable actions.
Versatile Audience Segmentation
Segment customers into hundreds of distinct cohorts, mapping their preferences and diversifying communication styles and formats, product recommendations, wealth index, and much more.
Personalize
experiences at scale
Craft brilliant experiences.
Predicted customer behaviors
Identify, target, and engage customers according to their likelihood to make a purchase or take other valuable actions.
Smart Personalization for Every Customer
Deliver highly personalized experiences by targeting customers based on their predicted purchasing behaviors and other significant actions.
Messages where they’re most effective
Minimize costs and prevent churn by sending messages to the users who most need them, precisely when they are most effective.
Recommend the right items for every customer
Deliver personalized suggestions for every customer's needs.
Personalized products and content
Drive better outcomes by highlighting personalized items based on each customer’s behavior and purchase history.
Fast, customized upsell engine
Have Braze learn more about your customers and your brand with out-of-the-box AI item recommendations. Easily plug recommendations into any campaign, on any channel.
Test and optimize every step of every customer journey
Enhance every interaction with precise adjustments.
AI-powered testing
Drive better outcomes by highlighting personalized items based on each customer’s behavior and purchase history.
Intelligent timing and channel
Send users the content they love, on the channels they use most, at the times they are the most likely to engage.
Track your key
business metrics
Gain actionable insights with comprehensive metrics.
Custom conversion analysis
Measure the impact of your campaigns and journeys on key conversions with a customizable dashboard that can be sliced and diced based on channel and last touch attribution.
Funnel drop-off reporting
Identify where drop off is occurring in your funnel and take action to fix any leaky bucket.
Impact reporting
Show how your overall customer engagement efforts have driven incremental conversions using global holdout groups.
Retention reporting
Understand how your campaigns and journeys keep customers engaged and coming back for more.
eCommerce
Use Cases
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Personalized Communication
RetentionQ helped us achieve a 21% conversion increase by segmenting clients and personalizing email and text campaigns.
Optimized Discounts
We boosted a client’s gross margins by 12% through tailored discount strategies and data-driven insights.
Optimizing Call Centers
We helped a client increase call center revenue by 30% using real-time support and personalized scripts.
Supercharge Your Sales with Data-Driven Retention Strategies
Unlock growth with data-driven retention strategies. Boost customer loyalty, maximize revenue, and propel your business to new heights.